Privacy Policy

Effective Date: 16th April 2025

Abide & Adorn ("we", "our", or "us") is committed to protecting the privacy and security of our website visitors and customers. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or make a purchase from our website, hosted on the Wix.com platform.
By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect
We collect the following types of information:
1.1 Personal Information
When you engage with our site (e.g., place an order, subscribe to our mailing list, contact us, or fill out a form), we may collect personal details such as:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed via third-party providers like Stripe or PayPal)

• Order/purchase history

1.2 Non-Personal Information
We may also collect data that does not personally identify you, such as:

• Browser type

• Device information

• IP address

• Time zone

• Pages viewed

• Interaction data with the website

This is typically gathered via cookies and analytics tools (see section 7).

2. How We Collect Information
We collect information in the following ways:

• Directly from you: When you fill out a form, place an order, or contact us.

• Automatically: Through cookies, log files, and analytics when you browse our site.

• From third-party services: Including payment processors or marketing tools that you’ve interacted with in connection with our site.

3. Why We Collect This Information
We collect your information for the following purposes:

• To provide and operate our services

• To process orders and fulfil purchases

• To provide customer support

• To send transactional or promotional communications (with your consent)

• To comply with legal obligations

• To improve website performance and user experience

• To personalize your experience and product recommendations

• To generate aggregated statistical data to improve our services

4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal information under one or more of the following lawful bases:

• Contractual necessity – to fulfil your order

• Consent – for marketing and optional cookies

• Legal obligation – for recordkeeping and compliance

• Legitimate interest – to improve our services and detect fraud

5. How We Store and Protect Your Information
Our website is hosted on the Wix.com platform, which provides us with online e-commerce capabilities. Your data may be stored through Wix’s data storage, databases, and general applications.

Wix stores your data on secure servers behind a firewall. All direct payment gateways offered by Wix and used by us adhere to the standards set by PCI-DSS (Payment Card Industry Data Security Standard), GDPR, and other global privacy frameworks

6. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information with:

• Service providers (e.g., payment processors, shipping carriers, email services, analytics tools) to help operate our business

• Law enforcement or government authorities, if required by law

• Business partners, only with your explicit consent

All third parties are contractually obligated to handle your data in compliance with privacy laws.

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7. Cookies and Tracking Technologies
We use cookies and similar technologies to:

• Understand user behaviour and interactions

• Maintain website security and functionality

• Improve user experience

• Deliver targeted advertising (only where legally permitted)

You can control and manage cookies through your browser settings. 
 

8. Third-Party Links & Services
Our website may contain links to external sites (e.g., Facebook, Instagram). We are not responsible for the privacy practices or content of these websites.

Our site may also contain links to or integrate with third-party services, including payment gateways and analytics tools (e.g., Google Analytics, Meta Pixel). Each provider has its own privacy policy and handles data in accordance with global privacy standards.

9. Your Rights and Choices
Depending on your location, you may have the following rights:

Under the New Zealand Privacy Act 2020:

• Right to access and correct your personal information

• Right to be informed about data collection

• Right to lodge a complaint with the Office of the Privacy Commissioner:

Under GDPR (EU residents):

• Right to access, correct, or delete your personal data

• Right to data portability

• Right to restrict or object to processing

• Right to withdraw consent at any time

• Right to lodge a complaint with your local Data Protection Authority

Under CCPA (California residents):

• Right to know what personal information is collected and used

• Right to request deletion of personal data

• Right to opt out of the sale of personal data (we do not sell your data)

• Right to non-discrimination for exercising your rights

To exercise any of these rights, please contact us at abideadorn@gmail.com

10. Data Retention
We retain personal data for as long as necessary to:

• Fulfil the purpose for which it was collected

• Comply with legal, tax, or accounting requirements

• Resolve disputes and enforce our agreements

When we no longer require the information, we securely delete or anonymize it.

You may request deletion of your personal information at any time, unless we are required by law to retain it.

11. Children's Privacy
Our services are not directed at children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from minors. If we become aware of having collected such data without parental consent, we will delete it immediately.

12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Updates will be posted on this page with the "Effective Date" revised accordingly. We encourage you to review this policy periodically.

13. Contact Us
If you have any questions or concerns about this Privacy Policy or the data we hold, please contact:
Abide & Adorn
Email: abideadorn@gmail.com
Website: www.abideadorn.com