Shipping Policy
Delivery Timeframes
-
Processing time: 2–4 business days
-
Shipping within NZ: 5–10 business days
-
Please allow extra time for rural deliveries, North Island orders, or during holiday seasons.
Shipping Options & Costs
Orders over $100 (under 3kg) - - - - - - - - - - FREE
Standard (orders under $100) - - - - - - - - - - $10.00
Rural Delivery - - - - - - - - - - - - - - - - - - - - - $16.00
Overweight Orders (over 3kg) - - - - - - - - - - $30.00
​​
We offer free shipping on orders over $100 up to 3kg in weight.
**Any orders overweight may be charged $30.00**
We reserve the right to refuse orders or negotiate delivery fees.
Shipping Carrier
We use NZ Post for all deliveries. All orders are tracked and require a signature upon delivery to ensure safe arrival. You can opt out of signature delivery via your tracking link — but please note, we are not responsible for loss or damage if this option is chosen.
International Shipping
We currently offer shipping within New Zealand only. For international inquiries, please email us at abideadorn@gmail.com for a custom quote.
Incorrect Addresses
Please ensure your shipping details are accurate. We are not liable for delays or losses due to incorrect or incomplete addresses.
Where’s My Order?
If you haven’t received your order after 10 business days, please:
-
Check your tracking link (in your dispatch email)
-
Look for a missed delivery slip
-
Contact us at abideadorn@gmail.com with your order number if you need help
Need Help?
If you have any questions, please contact us at abideadorn@gmail.com
We're always happy to help!